It is especially necessary to calibrate your Brother DSmobile scanner when you first install the device and any time you connect it to a new computer. The special black and white glossy calibration sheet that came with your scanner is recommended to obtain a quality calibration. You can order a replacement. Brother DSmobile /DS Manual Online: Calibration. http://www. – 11 – or the ”Taskbar tray” icon.

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Tried to install a mobile scanner on an XP laptop yesterday and to my surprise the Calibration kept failing despite the fact that it had been calibrated on a Vista bit desktop not even a week prior. Meanwhile, if you want to get the latest drivers, you can download them from my blog here.

Far as I know there are no issues with their Scann II software. To check if this may be the issue you are having with your scanner calibration failing, open the Device Manager and goto Imaging Devices.

FAQs & Troubleshooting

Click on Properties for the DSmobile and you should see Version 1. To turn it off, goto the Scanner Advanced tab under its Properties. These csmobile are untested. We are thankful that you pointed this out and we are taking the steps to update the download on our web site.

We are also updating a public solution on calibration failure to include the following information:. During the calibration process the calibration sheet, with the large black bar facing down, should scan with a back and forth motion and finally move to the input slot.

This can be caused by two different situations. There is another possibility that can stop the calibration processes from completing successfully.


We are changing the properties on a specific folder. This tip has not been tested. If you choose to try it then I suggest saving the Calibration.

Thank you for the tip ch kim! Wish I could help, but I do not have Windows 7 on any of my machines. If you find a solution to your problem please post back!

You have to disassemble the scanner and reseat the ribbon cable from the glass housing to the main board. Done it hundreds of times and it worked every time. Save my name, email, and website in this browser for the next time I comment. Home Search Free Tools Disclaimer. Log into your account. We are also updating a public solution on calibration failure to include the following information: Or you may follow the steps below: To do this we will navigate to the folder by hovering over the Start button and click the right mouse button then click on Explore.

Calibraion contents of the local drive are normally on drive C, if not double click on the local drive. With the drive contents displayed locate the Documents and Settings folder, if the folder contents are not displayed double click on the folder. Using this process open the All Users folder; then brohher the Application Data folder, if this folder is not present please see below; then open the Brother folder. If the Application Data folder is not present when viewing the All Users folder: With the All Users folder open click on Tools in the menu bar, and then click on folder options.

With the folder options popup box open click on the view tab. The Application Data folder should now be visible. Open the remaining folders as described above. Hover over the DSmobile folder and click the right mouse button or hover over the area that shows the contents of the DSmobile folder and click the right mouse button.


From the popup menu, you can now click on Properties and then in the popup box click on the Security tab. In the permissions area, the allow cwlibration box should be checked for the Full Control permissions option.

If it is not then check the allow check box and click on the apply button then bgother OK button. It is now time dsmboile try calibrating the scanner again. If it is not checked then check the allow check box, click on the apply button and then on the OK button. Do this for each user. Try calibrating the scanner again.

Again, thank you for your inquiry and bringing this to our attention. If you have any further questions or suggestions, please let us know. Windows update failed for hp — printer — 8. Smartphone screens with built-in fingerprint sensing. Can I charge the iPhone8 or iPhoneX with a case on? Please enter your comment!

Calibrate your scanner. (For Windows) | Brother

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