Grandstream GXE Review In today’s increasing cost-conscious economy, SMBs are looking for feature-rich IP-PBXs at the lowest call. Fortunately, Grandstream’s GXE and GXE products not only have the basics, they also have some advanced functionality such as call queues – and at . Buy Grandstream GXE IP PBX – 4 Port: Networking Products – ✓ FREE DELIVERY possible on eligible purchases.
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This field lets you set the maximum amount of time that callers will wait within the queue before being forwarded to voicemail. If the serial ring mode is selected, you may select the number of ring attempts to each agent before forwarding the call to the next agent. Lets you set the gxs of the call queue from the drop down list.
Advanced features such as call queues or call recording are nice features to have, but many SMBs aren’t willing to pay for higher-end IP-PBXs with this functionality. After configuring some extensions, the next step was adding some trunks.
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After all, the PBXs of old weren’t called “big iron” for nothing! They both also sport two FXS ports for connecting analog phones, fax machines, etc. It sports a quick set-up wizard which is pre-configured with basic call settings that enable you to quickly configure your GXE. It also supports “Agent Call Wrap-Up Time” which allows ge to specify the amount of wrap-up time an agent will have before receiving another call time between two calls.
I liked that I was able to record the auto-attendant greeting from the web admin simply by choosing my extension to ring, but the same is not true for users. The GXEx appliance is a excellent all-in-one communication solution for small-to-medium sized businesses sporting a gxr of features at an attractive price-point, so I would not hesitate to recommend it. Auto-provisioning web tool For unified messaging, it supports a voicemail-to-email feature with the ability to set the proper SMTP settings for proper email routing.
It’s just a nice feature to be able to do it via the web rather than grandztream the voicemail system. Adding various auto-attendant menus such as business hours, after hours, and holidays was pretty straightforward. The Grandstream GXE appliance is a powerful all-in-one voice video fax data communication solution for the small to medium sized business, especially companies with sub seats per location.
This is very helpful to debug certain configuration issues and do SIP troubleshooting. Grandstream sent me a GXE for a test drive. You can simply dial the conference bridge extension to join, or even invite other participants by entering in their extension from the web interface.
Then click the Compare button below to view them side-by-side. Adding various auto-attendant menus such as business hours, after hours, and holidays was pretty straightforward. It provides a quick set-up wizard, which is pre-configured with basic call settings that enable you to quickly configure your GXE. The GXEx series supports parallel ringing, as well as serial or round-robin ringing.
It lets you select days of the grsndstream as well as specify exception dates, i. After configuring some extensions, the next step was adding some trunks. Product was successfully added to your shopping cart. The GXEx series supports parallel simultaneous ringing, as well as serial or round-robin ringing.
You can dial the conference bridge extension to join, or even invite other participants by entering in their extension from the web interface. One of the most powerful features of the GXEx is the ability to define call queues so calls are answered in the order they were received and assigned to agents with the best skills.
It’s very small and lightweight partly due to its use of Flash memory and not a hard drive. I asked, “Since this product was launched, how has this been performing in your channel?
Parallel – All agents ring simultaneously.
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I tried both the wizard and non-wizard method and both are pretty straightforward. Unfortunately they can’t ring their desk phone from their personal web portal to record their personal greeting. I logged into the default IP address, Many SMBs are willing to sacrifice some advanced telephony features to just get the basics, including call transfer, three-way conferencing, auto-attendant, and voicemail. This determines how often callers will be updated on the status of the queue via an uploaded update message.
Least Busy – The least busy agent will ring first.
Grandstream GXE and GXE IP PBX
Additionally, it also supports fax-to-email and can also automatically detect fax tones and gze it to a user’s fax mailbox. Maximum Caller Wait Time: Overall, defining call routing rules garndstream auto-attendants was pretty easy to do. The GXE takes modern business communication systems to a heightened level of innovation, quality, reliability, ease of deployment and affordability.
What’s nice about the GXEx is that SMBs don’t have to get rid of their existing local analog lines if they don’t want to. Designed from ground up to support distributed IP communications, intelligent unified messaging, advanced application granestream and popular PBX features, the Grandstream GXE product family also optimally integrates legacy PSTN trunk and telephone interfaces for fail-safe hybrid communication needs in all circumstances including power or network loss.